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Please check the following points if Cloud Sync is not working.

1.check if the sync status switch on the Premium Services page in the iPad app is turned on. If not, please turn on the switch and wait until the data is synchronized.

2.check if the data has been uploaded from the iPad.The communication indicator (the spinning icon) appears in the upper right corner of the planner while data is being synced.

3.make sure that you are using the same account that you signed in on your iPad to log in to your iPhone. If the accounts are different, sign out on your iPhone and then sign in with the same account.
It may take us some time to get back to you as we are receiving many inquiries at the moment.
Our FAQ page may also help you to solve a problem.
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